Last updated: 10 February 2026
"Staff feel supported and valued with innovative activity programmes, although staffing lacks stable teams or low agency use."
We were assured that the provider was using PPE effectively and safely. We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed. (2021)
Staff told us they felt supported and valued. The registered manager regularly contacted staff during any periods of required self-isolation via phone to check their welfare. (2021)
Per 2018 comprehensive inspection: There were sufficient staff to meet people's needs. Staff told us that appropriate staffing levels were always maintained and the rotas confirmed the same.
Per 2018 comprehensive inspection: People received effective care because staff were well supported with induction, training, supervision and appraisal. The provider arranged for a specialist trainer to come in.
Staff told us they felt supported and valued. The provider also recognised staff's efforts and dedication by sending flowers and 'thank you' cards. (2021)
Per 2018 comprehensive inspection: The 'Proactive Committee' won two awards including a National Learning Disabilities and Autism Award and an award for 'Most Innovative Activity Programme Involving Service Users'.
Staff numbers meet basic needs but no details on stable teams or low agency use to keep workloads easy.
Per 2018 comprehensive inspection: There were sufficient staff to meet people's needs. Staff told us that appropriate staffing levels were always maintained and the rotas confirmed the same.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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