Last updated: 10 February 2026
"Staff feel respected, supported and valued by leaders in a positive culture, but staffing lacks a stable long-term team and activities miss specialist programmes."
Systems and processes helped to safeguard people from abuse. Staff had a clear understanding of their responsibility in identifying, reporting and escalating suspected abuse.
The registered manager worked hard to instil a culture of care in which staff truly valued and promoted people's individuality... Staff felt respected, supported and valued by senior staff.
Relatives told us there were enough staff to meet people's support needs. One person said, 'I think there are enough staff.' We reviewed the planned rota and observed, that there were enough staff to have meaningful interaction with people.
Staff spoke positively about the training provided. One staff member told us, 'The training here is very good. I always learn something new and I can then manage situations better as I've had the training.'
Staff felt respected, supported and valued by senior staff which supported a positive and improvement-driven culture.
Activities provided included both in house and in the local community. Recent trips included trips to the coast, meals out, bowling, cinema trips and a visit to Kew Gardens.
Staffing is adequate to meet needs and allow interactions, but no details on low agency use or stable long-term team.
Relatives told us there were enough staff to meet people's support needs... We reviewed the planned rota and observed, that there were enough staff to have meaningful interaction with people.
Role includes supporting community outings and trips, but no specialist programmes or activities coordinator to add extra variety.
Recent trips included trips to the coast, meals out, bowling, cinema trips and a visit to Kew Gardens. Some people accessed local day centres or undertook voluntary placements.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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