Working at 304 Southwell Road
304-306 Southwell Road East, Mansfield, NG21 0EB
Operated by Nottingham Community Housing Association Limited
8 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel very supported with people kept safe from harm, but recent manager change creates leadership uncertainty."
Safety & Risk
7/10
✓
People were kept safe from avoidable harm. Risks relating to people's care and support had been assessed, managed and monitored.
Staff Culture
7/10
✓
Support workers felt very much supported by the management team. One explained, 'I feel 100% supported...'
Staffing Levels
6/10
✓
Appropriate numbers of staff were on duty to meet people's current care and support needs.
Training & Dev
6/10
✓
Support workers had received an induction into the service when they first started working there and training relevant to their roles had been provided.
Management
6/10
✓
The staff team felt supported and their views of the service were sought. The management team regularly monitored the service.
Programmes
6/10
✓
People confirmed there were lots of activities they could attend including bowling, swimming, shopping, youth club and church.
Points to consider
The permanent manager had just left and a new one started on inspection day, so leadership stability is unclear.
The service had a manager registered with the Care Quality Commission, however they had recently left the service. A new manager had started on the day of our visit and it was their intention to register with CQC.
Only standard induction and basic role training with no specialist courses or funded qualifications mentioned.
Support workers had received an induction into the service when they first started working there and training relevant to their roles had been provided.
No dedicated activities coordinator or specialist programmes, so mostly community outings and personal interests.
The staff team worked hard to support people to actively access interests and activities that were important to them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews