Working at 30 Richmond Road
Caversham, Reading, RG4 7PR
Operated by Voyage 1 Limited
5 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff praise the open-door policy and excellent medicines management, although staffing vacancies mean extra hours and agency use."
Safety & Risk
8/10
✓
Two recent pharmacy inspections rated the service highly, with no recommendations or improvements suggested. The service was commended on their medicine management.
Staff Culture
7/10
✓
Staff spoke positively of the registered manager, stating an open-door policy was practiced, which enabled staff to approach the management team and discuss any issues.
Staffing Levels
5/10
!
Where there were vacancies in staffing numbers, this did not affect the staffing ratio. Staff worked additional hours, or consistent agency staff were used. The service was currently recruiting for 60 hours per week of care staff.
Training & Dev
7/10
✓
Staff training was kept up to date, and a rolling training programme was in place. Staff received frequent supervisions and annual appraisals that enabled them to discuss their performance.
Management
8/10
✓
Staff spoke positively of the registered manager, stating an open-door policy was practiced, which enabled staff to approach the management team and discuss any issues.
Programmes
6/10
✓
Staff offered people a wide variety of flexible and interesting activities that were meaningful to them. Activity plans were developed according to people's choices and needs. For example, gardening, day centres, outdoor activities, bowling, going to the local café.
Points to consider
Staffing levels are adequate but vacancies mean staff work extra hours and agency covers shifts.
The service was currently recruiting for 60 hours per week of care staff. Staff worked additional hours, or consistent agency staff were used.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews