Working at 30 Broad Lane
Upper Bucklebury, Reading, RG7 6QJ
Operated by Voyage 1 Limited
6 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Proactive leadership and strong training, but reliance on agency staff and basic activities hold it back."
Safety & Risk
8/10
✓
Staff knew the protocol for reporting and acting on potential abuse... Staff training in safeguarding was kept up to date... Medicines were managed safely. Staff were competency checked annually and medicines audits were completed monthly.
Staff Culture
7/10
✓
One member of staff reported, 'She [manager] is a great mentor. She teaches us and allows us to try new things when working with people'. Staff reported that the registered manager was open and transparent.
Staffing Levels
6/10
✓
There were sufficient staff deployed to keep people safe. The registered manager recognised they relied on agency staff to maintain the staffing ratio.
Training & Dev
8/10
✓
People received care from a staff team that received a rolling training programme... In addition specialist training was provided... for example... Makaton.
Management
8/10
✓
The registered manager was proactive, approachable and transparent in her practice. Staff reported that the registered manager was open and transparent. She was approachable, and a good leader.
Programmes
6/10
✓
Each person had their own activity programme... On the morning of the inspection, two people went out for individual community activities, whilst three people remained at the service. In the afternoon, both in house group activities were offered as well as community activities.
Points to consider
Staffing is adequate but they rely on agency staff because of the rural location and transport issues.
The registered manager recognised they relied on agency staff to maintain the staffing ratio. This was safely managed through consistent staff working alongside regular staff... A recruitment drive was in place... the rural location and lack of public transport was recognised as a contributing factor.
Activities are regular and personalised but no specialist programmes or creative innovations mentioned.
Each person had their own activity programme. This was presented in the format of their choice... individual community activities... in house group activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews