Working at 3 to 5 Kennet Way
Oakley, Basingstoke, RG23 7AP
Operated by Liaise (South) Limited
3 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Strong training and safe practices support motivated staff with engaging activities, but no registered manager and agency reliance are drawbacks."
Safety & Risk
7/10
✓
Risks assessed with guidance for behaviours; safe medicines systems with training; safeguarding referrals made and incidents reviewed for learning shared with staff.
Staff Culture
6/10
✓
Staff motivated and knowledgeable about needs; relatives positive about staff dedication, engagement and persistence.
Staffing Levels
5/10
!
Enough staff in place but current vacancies temporarily filled using agency staff; one relative noted strong reliance on agency.
Training & Dev
7/10
✓
Staff received role-specific training including nationally recognised positive behaviour support approach, Care Certificate with updates, induction and regular supervision.
Management
4/10
!
No registered manager in post as previous had left; provider did not always act promptly on external fire safety recommendations from April 2019 assessment.
Programmes
6/10
✓
Regular programme of leisure, social activities inside/outside home including autism-friendly cinema, holidays and activities-based learning for skills like kitchen use.
Points to consider
No permanent manager registered yet and slow to fix fire safety issues found by experts.
The provider did not always take responsive action to mitigate the risks identified by external stakeholders. The provider commissioned an external company to carry out a fire risk assessment of the home in April 2019. The risk assessment identified eight findings... area manager was unable to demonstrate what action had been taken.
Vacancies covered by agency staff with some ongoing reliance on them.
The provider was actively recruiting more permanent staff as there were current vacancies at the service. The vacancies were currently temporarily filled using agency staff... one relative commented, 'Currently there is a strong reliance on agency staff'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews