Working at 3 The Green

People were protected from abuse because staff knew them well and understood how to recognise and report abuse. The service worked well with other agencies to protect people from abuse.

There was a positive led culture which supported people to achieve good outcomes. Staff told us there was a strong commitment to provide person centred, supportive care to people.

Staff rotas indicated there were enough staff on each shift to meet people's needs. The registered manager told us additional staff from other Achieve Together homes could be brought in when people needed additional support.

Staff told us they received appropriate induction and training that helped them carry out their jobs effectively. We saw the provider's training matrix and this evidenced what we were told by staff.

Staff were positive about how the service was run and the support provided by the registered manager.

People were supported by a regular team of staff who knew them well to access services such as, social and leisure activities. For example, one person was supported to access college, another person a local gardening scheme.