Last updated: 10 February 2026
"A caring, homely team culture and safe medicines management stand out, although training and activities lack specialist input."
Medicines were safely managed and in line with best practice guidance. Lessons were learned from incidents and learning was shared with the staff team.
One staff member commented, 'It's [the service] caring, homely and kind environment... it's a pleasure to be part of such a nice service. We have a good team.'
Staffing levels were regularly reviewed against people's support needs. One relative said, 'The staffing ratios within the house always appear to be as they should, and the staff never say that they have been unable to do something due to staff shortages.'
Staff were provided with regular training and supervisions. Training was effectively monitored, and refresher training was provided on a rolling basis.
The registered manager had an effective quality and assurance system in place... People, relatives and staff were asked for feedback to help improve the care provided.
People told us they attended a range of activities... enjoyed attending choir... new lunch club... supported to prepare evening meals as part of life skills.
Staff get regular training and supervisions, but no specialist courses or funded qualifications mentioned.
Staff were provided with regular training and supervisions. Staff had completed yearly training to keep their knowledge and skills up to date.
Varied activities like choir, lunch club and cooking life skills, but no dedicated coordinator or specialist programmes.
People told us they attended a range of activities and chose what they wanted to do. One person told us that they enjoyed attending choir and making new friends. Another person told us about a new lunch club.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp