Working at 2a Court Road

Everyone we spoke with said staff were 'family'. Staff were highly motivated and passionate about the care they provided. Staff said, 'We work well as a team to help each other.'

Relatives said, 'There's always enough staff and we see the same staff more or less all the time, staffing is consistent' and, 'We make sure we have the right staff for each person so we can match staff skills to the person's needs.'

Staff told us they had the training they needed to meet people's needs. Staff said, '100% staff have what training they need, it's very robust' and, 'We have personal development records and if there's something we want to learn about, we can do it'

The registered manager ran a well organised service. Staff were supervised, supported and clear about what was expected of them. Staff told us they felt supported by the registered manager.

People had a variety of internal activities (such as art and craft) and external activities which they enjoyed on a regular basis. Staff were very proud of having achieved the Gold Award from the Soil Association.