Working at 2a & 2b Mayfair
Tilehurst, Reading, RG30 4QY
Operated by Voyage 1 Limited
10 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff feel supported by approachable management and a positive culture, but medicines management issues and basic activities need attention."
Safety & Risk
6/10
✓
During inspection we noted that there was one day where there was medicine administration signatures missing on several people's medicines record.
Staff Culture
8/10
✓
The service promoted a positive culture and staff felt the management was available, approachable and supportive.
Staffing Levels
7/10
✓
People were supported by sufficient staff to meet their individual needs. The registered manager told us that staffing levels were often six staff members or more on any shift.
Training & Dev
7/10
✓
Staff received training to meet people's individual diverse needs. This training followed the care certificate standards... Training records confirmed staff had received the mandatory training required by the provider or were booked to complete it in the near future.
Management
8/10
✓
Staff said they felt supported by the registered manager and said they were listened to if concerns were raised.
Programmes
6/10
✓
People's activities programmes were designed to meet their specific needs. These were provided within and outside of the service reflecting people's interests. People were taken for shopping trips and to participate in community activities, as they chose.
Points to consider
Some medication records had missing signatures on one day, so safety processes have minor gaps.
During inspection we noted that there was one day where there was medicine administration signatures missing on several people's medicines record.
Activities are regular but basic like shopping trips and community outings, with no specialist programmes or dedicated coordinator.
People's activities programmes were designed to meet their specific needs. These were provided within and outside of the service reflecting people's interests. People were taken for shopping trips and to participate in community activities, as they chose.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews