Last updated: 9 February 2026
"Staff feel well supported by the manager and part of a positive team, although training records need updating and some medicines are not always safely stored."
Processes were in place to make sure that people's medication was safely managed, although one person needed to have their medicines safely stored.
Staff told us that they enjoyed their jobs and that they felt supported and valued. Staff were positive... 'They're a great team. They put in so much effort.'
People were supported by adequate staffing levels... Staff told us, 'There's enough staff. We can do what we need to do.' Agency staff were not used.
Staff were trained in a range of relevant subjects, although some training records required reviewing and updating.
Staff said that they were well supported by the registered manager. One staff member said, '[Manager's name] is a good manager. [They're] hands on... always supports us.'
People were supported to engage in activities... such as cooking, self-care, walks, shopping... cinema and bowling... art and craft, ceramics, music.
Training records need updating as they don't always show what staff have completed.
the records did not always reflect the training that staff told us they had received and needed to be reviewed
One person's medicines were not always locked away safely.
one person administered their own medicines. The person's medicines were in their room, but were not always locked away as required.
Only basic activities like walks, shopping and cooking, no specialist programmes mentioned.
People were involved in activities such as cooking, self-care, walks, shopping and going to the cinema and bowling.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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