Working at 280-282 Wells Road
280-282 The Wells Road, Nottingham, NG3 3AA
Operated by Nottingham Community Housing Association Limited
6 bedsResidential homes
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.4/10
Key Finding
"Effective training and a supportive staff culture, but high staff turnover causes shortages and missed activities."
Safety & Risk
5/10
!
People were protected and kept safe. Staff understood and managed risks... The service had a proactive and positive culture of safety... Safeguarding Score:3
Staff Culture
6/10
✓
Staff told us the provider looked after staff wellbeing... All staff we spoke with told us they felt they were treated fairly... 'The manager is always there for us, to support us'
Staffing Levels
2/10
✕
Safe and effective staffing Score:1; on review of 3 months of rotas, there were 25 occasions where people did not received support they had been assessed to need... due to a number of staff leaving the service in a short period of time.
Training & Dev
6/10
✓
Staff had undertaken training in how to support autistic people and how to support people with a learning disability. Staff’s skills and competency had been assessed to ensure they understood the individual needs and care plans.
Management
4/10
!
Governance, management and sustainability Score:1; The provider did not always have effective governance systems in place to identify and drive improvements at the service.
Programmes
3/10
✕
The service continues to not always have enough staff available to support people with meaningful and stimulating activities... people did not always have support for, meaningful activities, including accessing their local community.
Points to consider
Not enough staff on many shifts after several left, so people miss out on planned support.
on review of 3 months of rotas, there were 25 occasions where people did not received support they had been assessed to need... due to a number of staff leaving the service in a short period of time.
No reliable activities or community outings because low staffing means support is often missing.
staffing levels were not always sufficient to ensure people’s social needs were fulfilled... people did not always have support for, meaningful activities, including accessing their local community.
Weak oversight fails to spot and fix staffing gaps or care record issues quickly.
The provider did not always have effective governance systems in place to identify and drive improvements at the service. Care plan audits... did not always identify gaps.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2024
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews