Working at 27 Little Week
27 Little Week Lane, Dawlish, EX7 0LS
Operated by Phoenix Adult Services Limited
2 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff feel listened to and well supported with strong training, but staffing lacks long-term retention and activities miss specialist programmes."
Safety & Risk
7/10
✓
Per 2021: 'We were assured that the provider was preventing... infections... using PPE effectively... accessing testing... promoting safety through... hygiene.' Per 2019: 'robust assessments to address concerns... medicines managed safely.'
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: 'Staff told us they felt listened to, were supported and had input into the running of the service.' Per 2021: 'good communication... regular meetings, drop in sessions and online quizzes to promote positive morale.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'Staff were employed in sufficient numbers to meet people's needs and to keep them safe.' Per 2021: 'consistent staff team as much as possible.'
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: 'Staff had received accredited training in restraint... training to help them recognise... abuse... competency regularly assessed... ongoing supervision.'
Management
7/10
✓
Per 2019 comprehensive inspection: 'All staff said they felt well supported by their colleagues, the registered manager and the provider.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'going to the cinema, walks, bike riding, playing computer games. One person was a keen runner and staff supported the person to attend a local running club.' Per 2021: 'good range of activities to suit the person's interests.'
Points to consider
Staff numbers are enough to keep people safe and mostly consistent, but no word on long team tenure or light workloads for personalised care.
Staff were employed in sufficient numbers to meet people's needs and to keep them safe. There was a consistent staff team as much as possible. (2019/2021)
Activities are regular community outings and hobbies like walks, bikes and running club, but no specialist programmes to vary the work beyond basics.
going to the cinema, walks, bike riding, playing computer games. One person was a keen runner and staff supported the person to attend a local running club. (2019)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews