Working at 26 Dugard Avenue
26 Dugard Avenue, Colchester, CO3 9EH
Operated by Inclusive Support Limited
4 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported by approachable managers in a positive culture with good training, but uncertainties around staff retention and no dedicated activities coordinator."
Safety & Risk
8/10
✓
2021 targeted inspection: Assured provider making sure infection outbreaks prevented or managed, up-to-date policy, effective PPE use, testing, visitor screening, cleaning; per 2018: effective safeguarding, risk management, safe medicines with audits.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff had a positive and enthusiastic attitude, knew how to question practice and raise concerns and were supported; observed positive interactions and laughter.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Relatives and staff told us there was enough staff to meet people's needs and to keep people safe.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff had received training in a range of areas including safeguarding, medication and communication, intensive interaction training, regular supervisions with professional development discussed.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff said, 'We all work as a team here we get really good support and it's a good place to work, the manager and team leader are very supportive and approachable.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: Regular community access including shopping, walks, swimming, Jacuzzi, college courses, pet rabbits cared for by residents, independent living skills practice.
Points to consider
Staffing levels are enough to meet needs and keep people safe, but no info on agency workers or staff staying long-term.
Per 2018 comprehensive inspection: Relatives and staff told us there was enough staff to meet people's needs and to keep people safe.
Varied outings like swimming, college, and pet rabbits add interest, but no dedicated coordinator or specialist programmes.
Per 2018 comprehensive inspection: People had a list of different activities... going swimming, Jacuzzi sessions, and attending college courses. People showed us their pet rabbits.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews