Last updated: 10 February 2026
"Staff love the family-like culture and feel valued by supportive management and training, although activities lack a dedicated coordinator."
Staff were clear on what constituted abuse or poor practice, and systems and processes were in place to protect people from the risk of harm. Staff knew how to recognise and report potential abuse to keep people safe.
Staff told us, 'It's a fantastic place to work. The support is brilliant. We are like a family the manager is great.' Another said, 'I absolutely love it here. The team work is brilliant and the management are really supportive and approachable.'
Both people were supported by a consistent staff team that knew them well. Throughout our inspection visit we saw that staff had time to meet people's needs and to interact with them individually, without rushing.
One member of staff said, 'The training is really good and comprehensive.' Another member of staff said, 'The training was very good and covered everything I needed including training in autism. I have completed the care certificate... and I am going to start my health and social care diploma at level 3.'
Staff told us they were listened to and felt valued by the management team and providers. Staff confirmed they were also supported to express their views through team meetings.
People were supported to participate in activities they enjoyed such as accessing community facilities such as swimming at the local leisure centre, walks in the countryside and meals out. We saw that people's sensory needs were also met through... the sensory room.
No dedicated activities coordinator or specialist programmes, just community outings, walks, swimming, and use of the sensory room to vary the day.
People were supported to participate in activities they enjoyed such as accessing community facilities such as swimming at the local leisure centre, walks in the countryside and meals out. We saw that people's sensory needs were also met through... the sensory room.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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