Last updated: 9 February 2026
"Stable staffing with no agency use, open supportive culture, but no registered manager and no activities coordinator."
Staff trained in safeguarding and confident to report; personalised risk assessments; safe medicines with competencies and guidelines; limited incidents with learning shared.
Open inclusive culture; staff united in feeling well supported, receptive to feedback; 'I love my job. It was really rewarding'; strong teamwork and openness described.
Sufficient staff deployed at all times with no agency use; one vacancy but actively recruiting and sharing staff from other homes if needed, which staff liked; robust recruitment with people involved in interviews.
Staff received specialist training including induction to autism, managing challenging behaviour, PROACT-SCIPr-UK; detailed induction programme; regular supervisions and competency checks.
Staff were united in their feedback that the service was well managed and felt well supported by managers and directors, but there was not a registered manager in post.
Regular activities including cooking, walks, bike rides, community outings, cinema, photography, education placement, job search support; person-chosen with variety but no coordinator or specialist programmes.
No permanent manager registered with the regulator at the time, even though one was in place and had applied.
At the time of our inspection, there was not a registered manager in post.
No dedicated activities coordinator or specialist programmes, so the role focuses on routine care plus basic outings and cooking.
No mention of activities coordinator, named specialist programmes, or staff training in therapeutic approaches; activities limited to walks, bike rides, cooking, community visits.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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