Working at 24 Fortune Gate
24 Fortune Gate Road, London, NW10 9RE
Operated by Nisacraftcare Limited
3 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel well-supported by managers with enough staffing and safe medicines management, but basic activities and standard training hold it back."
Safety & Risk
8/10
✓
People's medicines were safely managed... Staff had received training in safe administration... regularly audited... electronic monitoring system... Detailed and up-to-date risk assessments.
Staff Culture
7/10
✓
A staff member told us they felt well-supported... 'Managers are very good at making sure we have information we need.' Staff were supported to attend regular team meetings.
Staffing Levels
7/10
✓
There were enough staff to ensure people's needs were met... agency staff were rarely used. Where there were staffing emergencies, these were usually covered by staff working at the provider's supported living service.
Training & Dev
6/10
✓
Staff members had received an induction... including mandatory training including, for example, safeguarding adults, infection control, medicines administration... Staff received regular supervision from a manager.
Management
7/10
✓
A staff member told us they felt well-supported by the registered manager... 'There is always someone to provide help when we need it, at any time of day or night.'
Programmes
4/10
!
People were supported to attend a South Asian day centre... visit local shops and parks... South Asian tv channels... Indian music... A range of games were available.
Points to consider
Basic outings to shops and parks plus TV, music and games at home, no activities coordinator or special programmes to add variety to the working day.
People were offered opportunities to visit local shops and parks... South Asian tv channels and were watching Indian movies... played Indian music... A range of games were available to people.
Only standard induction, mandatory training and regular supervision, no specialist courses or funded qualifications for career growth.
Staff members had received an induction before they commenced working at the home. This included mandatory training... and a range of other training relevant to their roles. Staff received regular supervision.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews