Last updated: 10 February 2026
"Staff feel well-supported by managers with enough staffing and safe medicines management, but basic activities and standard training hold it back."
People's medicines were safely managed... Staff had received training in safe administration... regularly audited... electronic monitoring system... Detailed and up-to-date risk assessments.
A staff member told us they felt well-supported... 'Managers are very good at making sure we have information we need.' Staff were supported to attend regular team meetings.
There were enough staff to ensure people's needs were met... agency staff were rarely used. Where there were staffing emergencies, these were usually covered by staff working at the provider's supported living service.
Staff members had received an induction... including mandatory training including, for example, safeguarding adults, infection control, medicines administration... Staff received regular supervision from a manager.
A staff member told us they felt well-supported by the registered manager... 'There is always someone to provide help when we need it, at any time of day or night.'
People were supported to attend a South Asian day centre... visit local shops and parks... South Asian tv channels... Indian music... A range of games were available.
Basic outings to shops and parks plus TV, music and games at home, no activities coordinator or special programmes to add variety to the working day.
People were offered opportunities to visit local shops and parks... South Asian tv channels and were watching Indian movies... played Indian music... A range of games were available to people.
Only standard induction, mandatory training and regular supervision, no specialist courses or funded qualifications for career growth.
Staff members had received an induction before they commenced working at the home. This included mandatory training... and a range of other training relevant to their roles. Staff received regular supervision.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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