Last updated: 10 February 2026
"Staff feel well supported by managers, receive excellent training and enjoy a positive culture, although activities lack a coordinator and varied programmes and staffing is just adequate."
People received their medicines safely. They were ordered, received, stored, and administered appropriately. Accidents and Incidents were investigated, and measures were taken to prevent re-occurrences.
All of the staff we spoke to commented on the positive atmosphere at the home and the person-centred culture, one staff member said, 'This place is brilliant, great managers, seniors and staff and the people we support are great'.
Enough staff were available to respond to people's needs in a timely manner.
Staff completed a thorough 4-week induction programme when they started to work at the service and continued to receive ongoing support and training to develop their knowledge and skills. One member of staff said, 'The training and support is excellent.' Several staff had completed additional qualifications.
Staff spoke positively about the management team and said they were well supported. They told us that the registered manager was always available to discuss any concerns they had but there were opportunities to do this through staff meetings, coffee and chat sessions and supervisions.
There were opportunities for social stimulation. Staff supported people to plan their own activities, considering what their preferences were and to support their individual goals to help increase their independence.
No activities coordinator or varied creative programmes, so the role is mostly one-to-one support for independence like cooking in flats.
Staff supported people to plan their own activities, considering what their preferences were and to support their individual goals to help increase their independence.
Staffing is adequate but nothing special, with no info on low agency use or strong team retention.
Enough staff were available to respond to people's needs in a timely manner.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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