Working at 23 Trittiford Road
Yardley Wood, Birmingham, B13 0ES
Operated by GreenSquareAccord Limited
6 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported and valued in a friendly atmosphere with robust safety, although stretched morning staffing limits one-to-one time and outings."
Safety & Risk
8/10
✓
Robust medication systems... staff trained on safeguarding... accidents monitored and lessons learnt with updated plans.
Staff Culture
8/10
✓
Staff said they felt valued, 'you always get a thank you and appreciation from the management... voucher at Christmas'; atmosphere friendly and relaxed.
Staffing Levels
6/10
✓
The staff team is an established team with few changes; family said 'there always seems to be someone popping in and out' but staff noted mornings better with four than three.
Training & Dev
7/10
✓
Staff had received training... access training from us [specialist nurse]... comprehensive induction programme... training plan in place.
Management
7/10
✓
Staff told us they felt supported and valued by the management team.
Programmes
6/10
✓
Supported to visit family, minibus trips to cinema, theatre, park; local school visits, church group events; staff said could do more with extra help.
Points to consider
Staffing is adequate with a stable team but mornings with three staff feel stretched and limit one-to-one time and outings.
When we have four staff in the morning it is better than three, we could do more activities and go out more often, when we have someone eight am till twelve, it makes a big difference we get more time for one to one.
No dedicated activities coordinator or specialist programmes so the role focuses on personal care with basic outings and community visits.
links with the local community with people going into town, cafes... cinema, theatre and the local park... local school visits at Christmas... Church group visited the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews