Working at 23 Pierrepoint Road
23 Pierrepoint Road, London, W3 9JJ
Operated by Achieve Together Limited
11 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive management and good training for staff, but short staffing with agency workers and few planned activities hold it back."
Safety & Risk
6/10
✓
checks had been completed to help ensure people remained safe... however, a potentially harmful cleaning product was not securely stored in one of the toilets.
Staff Culture
7/10
✓
Staff said they felt well supported and had opportunities to develop professionally... 'amazing team and good management.'
Staffing Levels
5/10
!
staff and relatives noted overall the service was short staffed... the provider was using regular agency staff to cover vacant shifts.
Training & Dev
7/10
✓
Staff were supported to develop their skills... through inductions, supervisions, appraisals, training... supported them to complete level three Health and Social Care training.
Management
7/10
✓
Management were visible in the service, approachable and took a genuine interest in what people, staff, family, advocates and other professionals had to say. Staff said they were well supported by the management team.
Programmes
4/10
!
there was a lack of daily planned activities, particularly if people could not go out.
Points to consider
No daily planned activities, so the role is mostly routine personal care when people stay in.
there was a lack of daily planned activities, particularly if people could not go out. We discussed this with the registered manager who said they would address it.
Short staffed overall with regular agency workers covering vacant shifts.
staff and relatives noted overall the service was short staffed and the registered manager acknowledged this... using regular agency staff to cover vacant shifts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews