Working at 23 Cecil Road

People were supported to be safe from abuse or harm. Staff had received training in safeguarding. Lessons were learned when things went wrong and actions taken to reduce the risk.

Staff we spoke with felt it was a lovely place to work. One staff member said, 'Every day is different and the people are a pleasure to support.'

Staff had been supported with training for their role. One staff member told us, 'The training is very thorough and I am still being supported with other training and my progress.'

Staff felt supported by the registered manager. One staff member said, 'The support here is spot on.'

The staff had developed a 'Now and Next' approach with the person which had enabled them to visit the shop, park and other local places. Photographic evidence of the flying lesson showed true delight.