Last updated: 9 February 2026
"Staff feel supported with thorough training and innovative programmes, although lack of details on staff retention and agency use is a drawback."
People were supported to be safe from abuse or harm. Staff had received training in safeguarding. Lessons were learned when things went wrong and actions taken to reduce the risk.
Staff we spoke with felt it was a lovely place to work. One staff member said, 'Every day is different and the people are a pleasure to support.'
All the staff we spoke with felt there was enough staff. We saw how the staffing was reflective of people's appointments or planned activities.
Staff had been supported with training for their role. One staff member told us, 'The training is very thorough and I am still being supported with other training and my progress.'
Staff felt supported by the registered manager. One staff member said, 'The support here is spot on.'
The staff had developed a 'Now and Next' approach with the person which had enabled them to visit the shop, park and other local places. Photographic evidence of the flying lesson showed true delight.
Staff numbers meet needs and are flexible but no details on staff staying long-term or using no agency workers.
All the staff we spoke with felt there was enough staff. The registered manager told us, 'We keep the staffing under review at all times.'
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp