Last updated: 10 February 2026
"An approachable hands-on manager fosters a positive culture where staff feel supported, although no structured activities have recommenced since COVID."
Risks to people were assessed and there were risk management plans which staff followed that helped to keep people safe from harm.
People and staff were positive about the registered manager and the environment within the service.
There were enough staff employed to meet people's needs. There were two staff on duty during the day and one waking staff at night.
The provider maintained a training matrix which showed that staff received regular training to ensure they had the skills to carry out their roles effectively.
Staff told us the manager was approachable and very hands on and they felt comfortable speaking with him.
Staff told us that many of the structured activities had not recommenced after COVID-19 and people did not engage or attend any regular day centres.
No structured activities programme running since COVID, so the role is mostly supporting people with independent community time rather than group or creative sessions.
Staff told us that many of the structured activities had not recommenced after COVID-19 and people did not engage or attend any regular day centres.
Staff numbers are enough but basic with two on days and one at night, no details on team stability or agency use.
There were enough staff employed to meet people's needs. There were two staff on duty during the day and one waking staff at night.
Only regular training to keep skills up, no specialist courses or funded qualifications mentioned.
Staff received training that was relevant to the support needs of people using the service. The provider maintained a training matrix which showed that staff received regular training.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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