Working at 229 Mitcham Lane Limited - 11 Angles Road

No structured activities programme running since COVID, so the role is mostly supporting people with independent community time rather than group or creative sessions.

Staff told us that many of the structured activities had not recommenced after COVID-19 and people did not engage or attend any regular day centres.

Staff numbers are enough but basic with two on days and one at night, no details on team stability or agency use.

There were enough staff employed to meet people's needs. There were two staff on duty during the day and one waking staff at night.

Only regular training to keep skills up, no specialist courses or funded qualifications mentioned.

Staff received training that was relevant to the support needs of people using the service. The provider maintained a training matrix which showed that staff received regular training.