Working at 222 Bills Lane

Staff spoke positively about the the caring relationships which had developed between the staff team, one said, 'We are a good team, good teamwork. I am proud of how the house operates.'

all staff had worked at the service for a number of years. This provided continuity of care for people who used the service.

Staff felt supported by the management team, one told us, 'They [Registered manager and Deputy manager] are always available if we need them.' Staff said they spoke freely with the managers if they wanted to raise any issues.