Working at 22 Woodlands Road

No permanent manager in place, leading to poor oversight and audits not spotting issues.

At the time of our inspection there was not a registered manager in post. The provider had recruited a manager. However, they had not registered with the Care Quality Commission.

Medication records not always done right and fire risks not fully fixed, making the job riskier.

When 'As required' medicine was administered records were not consistently completed to evidence the reason or outcome of the medicine being given. People were at increased risk from fire.

Training gaps in de-escalation and specialist learning disability skills, needed for this home.

Staff had not received de-escalation/disengagement training at the time of inspection and staff had only received an awareness training in learning disability.