Working at 22 Argyll Street
22 Argyll Street, Ryde, PO33 3BZ
Operated by Southern Housing
9 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Staff get good training and feel supported, but no permanent manager and incomplete risk assessments hold it back."
Safety & Risk
4/10
!
Risks associated with people's care were not always fully assessed and some care plans lacked sufficient detail to mitigate those risks... information about when people had 'as and when required' medicines required more detail.
Staff Culture
6/10
✓
Staff told us they felt supported by the provider's management team. One staff member said, 'I feel very supported and can talk to [service manager's name] or other senior staff whenever I need to.'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs safely and provide person centred care. Staff rotas demonstrated people received the right amount of support at the right time.
Training & Dev
7/10
✓
A staff member told us, 'The training here is really good. We get our mandatory training, but also loads of other training, so we get the opportunity to learn and develop our skills.'
Management
2/10
✕
At the time of our inspection there was a registered manager in post, but they had recently stopped working at the service. The provider had appointed a new manager, but they had not yet started employment.
Programmes
6/10
✓
People were supported to... playing golf, going sailing and a group of people had learned sign language... attending events such as a local 'Pride' event... interactive whiteboard in the lounge area.
Points to consider
No permanent manager in place right now, as the registered manager just left and the new one has not started yet.
there was a registered manager in post, but they had recently stopped working at the service. The provider had appointed a new manager, but they had not yet started employment.
Risk assessments and care plans lack enough detail on risks and behaviours, which makes it harder for new staff to keep people safe.
records in place required further detail to ensure staff had clear information about how to support people in line with all known risks identified in their care plans.
Details on when to give as-needed medicines and allergies are missing from some records, so staff might not spot when help is needed.
these protocols required additional detail to ensure staff would understand when to give them... There was no information about this within their medicine's records and guidance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews