Last updated: 10 February 2026
"Good training and a positive culture where staff feel valued and supported, but management is slow to fix bigger maintenance issues."
The premises was clean and there was an effective approach to... infection... good understanding... gaps in the cleaning schedule records however this was already being addressed by the new manager; no safety hazards.
Per 2018 comprehensive inspection: Staff spoke consistently about the service being a good place to work and there was a strong team ethic fostered by the registered manager; 2024 staff positive about service.
Per 2018 comprehensive inspection: People told us and we observed, there were enough staff available to meet people's needs and to keep them safe; very stable staff team.
Per 2018 comprehensive inspection: Records confirmed staff undertook a range of training courses... specific to the health conditions... autism, epilepsy and managing anxious and distressed behaviours.
Staff told us that they raised maintenance issues to the management team, however in some cases, they felt action to address the larger issues with the environment were slow; provider audits in place for oversight.
Per 2018 comprehensive inspection: People participated in a range of vocational, educational and personal development programmes at the college facility... work placements... community activities like clubbercise and Santa run.
Staff sometimes feel the management team takes too long to sort out bigger issues they report.
Staff told us that they raised maintenance issues to the management team, however in some cases, they felt action to address the larger issues with the environment were slow.
Cleaning checklists had gaps that the new manager is now fixing.
We found gaps in the cleaning schedule records however this was already being addressed by the new manager.
Varied community and college activities but no dedicated coordinator or specialist programmes to enrich the role.
Per 2018 comprehensive inspection: participated in a range of vocational, educational... programmes at the college facility... accessed a range of community facilities... work placements.
AI Generated
Last inspected: October 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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