Working at 215 Hughenden Road
215 Hughenden Road, High Wycombe, HP13 5PG
Operated by White Leaf Support Ltd
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by approachable management and a positive culture with strong safety practices, but agency staff are used sometimes and training is basic."
Safety & Risk
8/10
✓
PPE stock levels were monitored and staff had received training on infection prevention and control. Audits took place to monitor infection prevention and control across the service. The registered manager also carried out spot checks, using CCTV situated in communal spaces, to ensure PPE was used appropriately by staff.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff spoke positively about the way the service was run. They told us, '[I am] supremely confident in the way things are run. I feel quite relaxed here' and 'It's a lovely nice house. The management are really good.'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: People were supported by sufficient staffing levels to meet their needs. Agency staff were used when required.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: When staff first joined the service, they completed an induction programme during the first 12 weeks of employment. Training included safeguarding, first aid, equality and diversity, moving and handling and food hygiene amongst others.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff told us they felt supported and the registered manager was approachable and would always make time to listen to any worries or concerns they had.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People were supported to have active lifestyles and had access to a range of activities both within the service and in the community. Activities were based on the things people enjoyed doing such as gym sessions, swimming, and outings in the minibus.
Points to consider
Staffing is adequate but they use agency workers sometimes to cover shifts.
Agency staff were used when required. We spoke with an agency member of staff who told us they had received a thorough induction of the service (per 2018)
Only standard training like safeguarding and first aid with basic induction, no specialist courses mentioned.
Training included safeguarding, first aid, equality and diversity, moving and handling and food hygiene amongst others (per 2018)
Varied activities like gym and outings but no specialist programmes or coordinator to enrich the role.
gym sessions, swimming, and outings in the minibus. In addition, the service supported people to take holidays (per 2018)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews