Working at 21 North View
21 North View, Jarrow, NE32 5JQ
Operated by Saint John of God Hospitaller Services
6 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff are well trained with safe medicines management and a growing permanent team, but the manager lacks senior support and activities are basic."
Safety & Risk
8/10
✓
Medicines were managed safely. Records were accurate, up to date and without errors.
Staff Culture
6/10
✓
Staff felt well supported and there was a newly permanent core to the team.
Staffing Levels
6/10
✓
There were sufficient staff to meet people's needs safely. The registered manager had worked hard to increase permanent staffing.
Training & Dev
7/10
✓
Staff were well trained and received good ongoing support from the provider.
Management
4/10
!
The registered manager did not have well established senior support in place. We have made a recommendation about this.
Programmes
5/10
!
Staff supported people to follow their interests, such as swimming, music events, film nights and accessing the local community.
Points to consider
The manager lacks enough senior backup, so has less time to drive improvements and oversight.
The registered manager did not have well established senior support in place. We have made a recommendation about this.
Only basic activities like swimming, music nights and community outings, with no activities coordinator or specialist programmes.
Staff supported people to follow their interests, such as swimming, music events, film nights and accessing the local community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews