Last updated: 10 February 2026
"Open positive culture and regular training, but no registered manager and weak financial abuse safeguards create big leadership and safety gaps."
Breaches in financial abuse safeguards (Reg 13) and incomplete risk assessments including no PEEPs (Reg 12); medicines now safe.
Open and positive culture with staff meetings and positive staff comments about nominated individual.
Enough staff but directors work many shifts and agency used for shortfalls; robust recruitment now in place.
Regular training including induction, dementia, safeguarding; supervisions mostly oral and not always recorded.
No registered manager in post; nominated individual managing with ongoing breaches in regulations 9,12,13,17.
People supported to attend places of worship, tea dances, parks, cafes, community centre.
No permanent manager in place, so leadership and oversight have big gaps.
At the time of our inspection there was not a registered manager in post. The nominated individual was managing the service.
Weak systems to stop financial abuse and missing key risk plans like emergency evacuations.
The provider did not have adequate systems to protect people from the risk of financial abuse... People did not have Personal Emergency Evacuation Plans (PEEPs) in place.
Staffing is okay but relies on agency workers and directors doing care shifts.
The nominated individual told us the two directors also worked a lot of shifts, and they used agency staff to make up any shortfalls.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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