Working at 20 Towngate East
Market Deeping, Peterborough, PE6 8DR
Operated by Voyage 1 Limited
8 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Staff feel supported by managers and enjoy a happy family atmosphere, but training shortfalls like forgotten CPR and basic activities hold it back."
Safety & Risk
6/10
✓
Medicines were managed safely but we found one or two recording issues and thickeners were not kept in secure storage.
Staff Culture
7/10
✓
There was a happy family atmosphere, people and staff cared about each other and enjoyed spending time together.
Staffing Levels
6/10
✓
There were enough regular staff in place to care for people.
Training & Dev
5/10
!
Staff received a range of suitable training. When questioned, one staff member could not remember how to fully undertake CPR.
Management
7/10
✓
Staff were positive about the support from management.
Programmes
5/10
!
A range of activities, outings and holidays were arranged for people to enjoy.
Points to consider
Staff get standard training, but one forgot how to do CPR properly.
When questioned, one staff member could not remember how to fully undertake CPR (cardio pulmonary resuscitation).
Enough regular staff to cover shifts, but no word on stable team or easy workloads.
There were enough regular staff in place to care for people.
Some outings and activities happen, but no activities coordinator or special programmes to vary the day.
A range of activities, outings and holidays were arranged for people to enjoy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews