Last updated: 10 February 2026
"Staff feel supported by managers and enjoy a happy family atmosphere, but training shortfalls like forgotten CPR and basic activities hold it back."
Medicines were managed safely but we found one or two recording issues and thickeners were not kept in secure storage.
There was a happy family atmosphere, people and staff cared about each other and enjoyed spending time together.
There were enough regular staff in place to care for people.
Staff received a range of suitable training. When questioned, one staff member could not remember how to fully undertake CPR.
Staff were positive about the support from management.
A range of activities, outings and holidays were arranged for people to enjoy.
Staff get standard training, but one forgot how to do CPR properly.
When questioned, one staff member could not remember how to fully undertake CPR (cardio pulmonary resuscitation).
Enough regular staff to cover shifts, but no word on stable team or easy workloads.
There were enough regular staff in place to care for people.
Some outings and activities happen, but no activities coordinator or special programmes to vary the day.
A range of activities, outings and holidays were arranged for people to enjoy.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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