Working at 2 Windsor Avenue
Desborough, Kettering, NN14 2SS
Operated by Consensus Support Services Limited
5 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"A proud family-like team and supportive management with good training, although staff do extra shifts to cover gaps and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
Staff followed the procedures for safeguarding... Medicines were safely managed... regular audits... error in storage and transporting addressed with new system.
Staff Culture
8/10
✓
One member of staff said, 'I am proud to work with these guys, they are all like my extended family.' Feedback: 'We work great as a team'.
Staffing Levels
6/10
✓
there were enough staff employed by the service to cover all the care required... staff completed extra shifts or worked extended hours to ensure that people's support needs could still be safely met.
Training & Dev
7/10
✓
Staff had comprehensive induction training and on-going refresher training... regular one to one supervision meetings... the provider had developed a 'career ladder'.
Management
7/10
✓
Staff feedback included 'We work great as a team and we have a manager that works with us' and 'Really good manager.' The registered manager and temporary manager encouraged an open and transparent culture.
Programmes
5/10
!
People told us they attended work placement / day care, and enjoyed going to social events, discos, eating out, day trips, sailing and music concerts.
Points to consider
Staff have to do extra shifts and longer hours to cover sickness and holidays.
due to sickness and annual leave there had been some identified gaps on the rota; however staff completed extra shifts or worked extended hours to ensure that people's support needs could still be safely met.
No dedicated activities coordinator or specialist programmes, just routine support for outings and social events.
People told us they attended work placement / day care, and enjoyed going to social events, discos, eating out, day trips, sailing and music concerts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews