Working at 2 Millbrook Way
Penwortham, Preston, PR1 0XW
Operated by Blue Ribbon Healthcare Limited
6 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong leadership and a positive team culture where staff feel valued, but inconsistent medicines handling needs improvement."
Safety & Risk
5/10
!
The provider did not always make sure that medicines and treatments were safe... Best practise was not consistently followed on the storage and recording of medicines. Medicine totals checked did not consistently match on site records. Fridge temperature checks were not consistently completed.
Staff Culture
8/10
✓
Staff told us they felt valued, were listened to and had access to support if they needed it. Morale appeared high and staff praised the teamwork within 2 Millbrook Way. One staff member told us, 'It’s a really good team. There is always someone to help you. You are never on your own.'
Staffing Levels
6/10
✓
Safe recruitment practices were in place and staffing levels reflected the level of support people had been commissioned for... The provider ensured people received the level of staff support that had been identified by the local authority. One person did not always have suitable staff support due to a lack of funding.
Training & Dev
7/10
✓
Staff told us they had received suitable training that had increased their competence and skills to manage challenging situations more effectively... Staff had received suitable training to ensure they effectively supported people with their physical and mental wellbeing. This included managing ongoing health conditions.
Management
8/10
✓
The manager and deputy manager led by example to foster a positive and caring culture... Staff spoke positively about the manager, confirming they were visible and knowledgeable working alongside staff. A staff member said, '[Management] they help, they know people well. best managers I've had.'
Programmes
6/10
✓
Staff worked to provide opportunities, activities and experiences at home and within their local communities... People took part in sensory play for adults, drawing, went out for meals, bowling, swimming, and used their iPad. People enjoyed going to the pub and having BBQs in the garden.
Points to consider
Staff do not always handle medicines right, with mismatches in stock records, missing blood sugar follow-ups, and fridge temperature checks not done every time.
Best practise was not consistently followed on the storage and recording of medicines. Medicine totals checked did not consistently match on site records. One person with diabetes did not have their blood glucose levels consistently recorded... Fridge temperature checks were not consistently completed.
Staffing matches council funding but sometimes falls short for one person because of low funding.
The provider ensured people received the level of staff support that had been identified by the local authority. One person did not always have suitable staff support due to a lack of funding.
Activities include outings like bowling and BBQs but no specialist programmes or coordinator to make the role more varied.
Staff worked to provide opportunities, activities and experiences at home and within their local communities... sensory play for adults, drawing, went out for meals, bowling, swimming... BBQs in the garden.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews