Working at 19 Forest Road
19 Forest Road, Bordon, GU35 0BJ
Operated by Omega Elifar Limited
6 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Supportive management, positive culture and robust safety, although activities lack a dedicated coordinator for more daily variety."
Safety & Risk
8/10
✓
The service had robust recruitment procedures in place... Staff had received training in safeguarding adults and understood their responsibilities... Medicines were managed safely. Records relating to the administration of medicines were accurate and complete... Accidents and incidents were recorded and investigated.
Staff Culture
8/10
✓
The service had a positive culture that was open and honest. Staff told us they felt the service was open and honest. One staff member said, 'What you see here is what you get, care'.
Staffing Levels
7/10
✓
There were sufficient staff on duty to meet people's needs. Staff were not rushed in their duties and had time to sit and chat with people. On the day of our inspection there were five staff deployed. This meant people could enjoy one to one care when needed.
Training & Dev
7/10
✓
Staff told us and records confirmed that staff received support through regular one to one meetings with their line manager, spot checks and training. Staff training records were maintained and we saw planned training was up to date. One staff member said, 'I am being supported to take [national qualification] to help further my career'.
Management
8/10
✓
Staff told us '[Registered manager] is fantastic and very supportive. She is always prepared to muck in with the staff. Yes this is well run'; relatives said 'She is approachable and kind and welcomes you and your feedback anytime'.
Programmes
6/10
✓
People were offered a range of activities they could engage in. Within the home people engaged in games, art, reading and personal time. People also engaged in activities outside of the home such as day groups and exercise classes, shops, local places of interest, movies, shopping, farms, cafes, concerts, theme parks.
Points to consider
Activities include outings to theme parks and art inside, but no dedicated activities coordinator or specialist therapy programmes to add more variety every day.
People were offered a range of activities they could engage in. Within the home people engaged in games, art, reading and personal time. People also engaged in activities outside of the home... concerts, theme parks.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews