Working at 19 Barkla Close
19 Barkla Close, Nottingham, NG11 8QH
Operated by Nottingham City Council
3 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Family-like team and approachable staff create a positive culture, although some agency use and limited activities hold it back."
Safety & Risk
7/10
✓
Staff had received training in safeguarding and told us they were aware of how to report any concerns. The registered manager had open communication with other professionals and reported safeguarding concerns and made notifications as required.
Staff Culture
7/10
✓
One relative we spoke with told us, 'Management and staff are sound, you can talk to them, they are really good, down to earth people.'
Staffing Levels
6/10
✓
The service was using agency staff on the day of the inspection. The registered manager told us that they used consistent agency staff which was confirmed when we spoke with the agency worker on shift.
Training & Dev
6/10
✓
One staff member told us about their experience and training, 'I have worked in care for years and have done the National Vocational Qualification (NVQ) in Health and Social Care level 3, the care certificate, all my mandatory training and training on epilepsy.'
Management
7/10
✓
The registered manager told us, 'The team feels like being part of a family and we wish to reflect this in the service people receive.'
Programmes
5/10
!
The registered manager told us, 'We recognised in the last survey we scored lowest in the section about activities for people. The pandemic had impacted as did limitations on public transport. Things are much better now restrictions have eased and people can go out and do things they enjoy.'
Points to consider
Some agency staff cover shifts, even if they are consistent ones with induction.
The service was using agency staff on the day of the inspection. The registered manager told us that they used consistent agency staff
Only standard training like NVQ and mandatory courses, no specialist qualifications or career development funded.
Staff received appropriate training to meet people's needs. One staff member told us about their experience and training, 'I have worked in care for years and have done the National Vocational Qualification (NVQ) in Health and Social Care level 3, the care certificate, all my mandatory training and training on epilepsy.'
No dedicated activities coordinator or specialist programmes, so days include basic interests like snooker and cultural events but mostly routine support.
The registered manager told us, 'We try to maintain people's interests while they are here. We have a diversity calendar we use to promote different cultural events. We get to know things individuals will enjoy. [Name] enjoys snooker and a pint so we bought a snooker table during lockdown.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews