Working at 185 Watling St Road
Fulwood, Preston, PR2 8AE
Operated by Potensial Limited
9 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Strong leadership, comprehensive training and a happy team, although staffing levels are adequate without focus on retention."
Safety & Risk
8/10
✓
Everyone we spoke with told us they felt safe... The management of medicines was satisfactory... Records showed that accidents and incidents had been managed well... positive risk taking was consistently at the forefront.
Staff Culture
8/10
✓
Staff we spoke with all told us they were happy working at the home... Staff members we observed appeared to enjoy their work... 'I am happy working here... The [registered] manager is fantastic.'
Staffing Levels
6/10
✓
At the time of our inspection the staffing levels were found to be satisfactory.
Training & Dev
8/10
✓
The training matrix demonstrated that staff received a wide range of mandatory learning modules, as well as additional training courses specific to those who lived at the home.
Management
8/10
✓
The registered manager demonstrated sound leadership and in-depth knowledge... We received very positive comments from everyone we spoke with about the registered manager... Staff: 'The [registered] manager is fantastic and approachable. I feel like I can raise any issues with her.'
Programmes
7/10
✓
The home had introduced the 'recovery star'... bespoke training... about mindfulness. A weekly mindfulness walk had subsequently been introduced... People were learning new skills such as cooking and photography.
Points to consider
Staff numbers are okay but nothing special like details on keeping staff long-term or avoiding agency workers.
At the time of our inspection the staffing levels were found to be satisfactory.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews