Last updated: 9 February 2026
"Staff feel supported with good training and safety, but no permanent on-site manager and basic activities hold it back."
People were protected from harm and abuse as the staff team had been trained to recognise potential signs of abuse and understood what to do. People received their medicines safely.
Staff told us they found the management team supportive and approachable. Staff members took part in staff meetings where they could discuss elements of the work they completed.
People were supported by enough staff who were available to safely support them. We saw people were promptly supported when needed or requested.
Staff members received appropriate training and felt supported by the management team. Staff members we spoke with told us they received support and supervision sessions.
At the time of this inspection 183 Ashby did not have a manager registered with the care quality commission. However, the day to day management was provided by a registered manager from another of the provider's locations.
Throughout this inspection we saw people were involved in activities they enjoyed and found stimulating. We saw people engaged in activities including, going out to work, education at a local college, household tasks and music.
No permanent manager on site, run day-to-day by a manager from another home while they recruit one.
At the time of this inspection 183 Ashby did not have a manager registered with the care quality commission. However, the day to day management was provided by a registered manager from another of the provider's locations.
Staffing is adequate but nothing special, just enough staff to meet basic needs with no info on retention or low agency use.
People were supported by enough staff who were available to safely support them. We saw people were promptly supported when needed or requested.
No activities coordinator or structured programme, so the role is mostly routine care plus basic outings to work or college and household tasks.
We saw people engaged in activities including, going out to work, education at a local college, household tasks and music.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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