Working at 182 Ashby Road

Staff that administered medicines told us they had undertaken training and received competency checks and records seen confirmed this.

One told us, 'It is a lovely place to work and I am confident that whatever is discussed in my supervision session remains confidential.'

The registered manager wrote in the PIR that when staff completed their probation they were enrolled onto diploma course in health and social care where this had not already been achieved.

Staff told us, 'The manager is brilliant; there is lots of structure and both the manager and deputy manager know people really well.'