Working at 18 Argyle Road
18 Argyle Road, Harrow, HA2 7AJ
Operated by Vector Care Ltd
4 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff feel valued and safe with good retention and training, but no permanent manager yet and basic activities without structure hold it back."
Safety & Risk
8/10
✓
There was a proactive and positive culture around safety based on openness and honesty. Lessons learnt were discussed in staff meetings.
Staff Culture
8/10
✓
Staff felt valued and supported working in the home. Staff told us they felt happy and safe at work.
Staffing Levels
7/10
✓
We have a stable workforce and retention is good. Staff told us there were enough staff to safely meet people’s needs.
Training & Dev
7/10
✓
Staff had completed training in how to support autistic people and how to support people with a learning disability. Staff were trained and had competency checks.
Management
6/10
✓
The manager was visible in the home, approachable and took a genuine interest in what people, staff, relatives and other professionals had to say.
Programmes
4/10
!
People were supported to learn IT skills and another person attended dance classes. They were supported to use public transport and access community centres.
Points to consider
No permanent manager yet, the one in place is still registering with the regulator.
The manager in post was in the process of registering with the CQC as the registered manager for this service.
Only basic activities like dance classes, IT skills and community outings, no coordinator or structured programmes.
A person was supported to learn IT skills and another person attended dance classes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews