Working at 18 Acorn Avenue
18 Acorn Avenue, Halstead, CO9 1LQ
Operated by TLC CARE HOMES BLAMSTERS RESIDENTIAL LIMITED
3 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued in an open culture with stable staffing and good training, but medicines sometimes stored too warm and activities lack variety."
Safety & Risk
6/10
✓
Staff followed systems to administer, record and store medicines. However, temperature checks of the medicine's cabinet in the office, showed these exceeded the recommend 25°C some days, especially in the hotter weather.
Staff Culture
8/10
✓
The registered manager had worked hard to instil a culture of care where staff felt truly valued. There was a transparent, open and honest culture between people, those important to them, staff and managers.
Staffing Levels
7/10
✓
the service was now fully staffed and were using very little agency which provided consistency for both people using the service.
Training & Dev
7/10
✓
People were supported by staff who had received a wide range of relevant and good quality training to meet their needs.
Management
7/10
✓
The registered manager was visible in the service, approachable and took a genuine interest in what people, staff, family, and other professionals had to say.
Programmes
6/10
✓
My [Family member] goes to the cinema, swimming, pub lunches, bowling and goes out to get a paper every day. They are always out and about doing something, not stuck in doors all day.
Points to consider
Medicines sometimes stored too warm, which might affect how well they work.
temperature checks of the medicine's cabinet in the office, showed these exceeded the recommend 25°C some days, especially in the hotter weather. If medications are not stored properly, they may not work.
Only regular outings like cinema and bowling, no activities coordinator or special programmes to make shifts more varied and creative.
The service had enough staff, including for 1-to-1 support for people to keep them safe and take part in activities, when they wanted.
Some agency staff still used now and then for holidays or sickness, even though levels are good.
we do sometimes use agency to cover holidays and sickness.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews