Working at 179 Green Lane
179 Green Lane, Morden, SM4 6SG
Operated by Achieve Together Limited
5 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"High staff morale and stable long-term team, but governance missed risks, mental capacity records and some training gaps."
Safety & Risk
6/10
✓
Medicines administered safely with protocols; incidents reported and lessons learned; however, risk assessments not always individualised and promptly amended; no safeguarding concerns.
Staff Culture
8/10
✓
There was a high morale within the staff team which led towards good working relationships; staff comments: 'I enjoy working here', 'Manager is listening, very helpful'.
Staffing Levels
7/10
✓
The service had enough staff including for one-to-one support; most staff had been working for the provider for a long time; shifts covered by permanent and bank staff where needed.
Training & Dev
6/10
✓
Staff provided with variety of training including positive behaviour support, autism, learning disabilities; however, out of date with mental health awareness training; supervision in place but observations not recorded.
Management
5/10
!
Governance systems not always operated effectively, failing to pick up issues relating to risk assessments, MCA records and staff observations.
Programmes
6/10
✓
People supported in shopping, walks, meals out, weekly cookery class, beauty treatments, aromatherapy, massage, Zumba, gardening skills development.
Points to consider
Managers missed some issues like generic risk assessments and mental capacity records before inspectors found them.
the provider had failed to pick up the issues we identified during our inspection. This included issues relating to the risk assessments, MCA records and staff's observations
Staff training had gaps with mental health awareness out of date, even though other courses were done.
the staff team were out of date with the mental health awareness training which the registered manager booked staff on to promptly
Risk assessments were sometimes generic and not fully tailored to each person.
people's risk assessments were not always person-centred and individualised. We saw some generic risk assessments being completed for people
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews