Working at 16 Spring Mount Harrogate
16 Spring Mount, Harrogate, HG1 2HX
Operated by Homes Together Limited
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong safety and a positive open culture with supportive management, but adequate staffing without low staff turnover and only standard training."
Safety & Risk
8/10
✓
Personalised risk assessments were in place and were regularly reviewed. Staff had received safeguarding training and were able to appropriately identify and raise any concerns. Medicines audits were in place.
Staff Culture
7/10
✓
The provider and registered manager encouraged people and staff to be open with each other and created a culture of acceptance. There was a positive rapport between people, support staff and the management team.
Staffing Levels
6/10
✓
There were enough staff to meet people's individual needs and maintain their safety. Staffing levels were increased when people's needs changed.
Training & Dev
6/10
✓
Staff completed training to ensure they could meet people's specific needs. New staff followed an induction process... received supervisions and appraisals.
Management
7/10
✓
Staff could approach the registered manager for support at any time. The registered manager carried out audits and shared action plans... took on board feedback given.
Programmes
6/10
✓
People enjoyed going out to a gardening project... had taken part in a project making menus for a local café in Braille. People followed their interests and took part in activities.
Points to consider
Staffing is adequate to meet needs, but nothing special like low staff turnover or no agency workers mentioned.
There were enough staff to meet people's individual needs and maintain their safety.
Only standard training and induction with supervision, no specialist courses or funded qualifications.
Staff completed training to ensure they could meet people's specific needs. New staff followed an induction process... received supervisions and appraisals.
Activities like gardening projects and community outings add variety, but no dedicated coordinator or innovative programmes.
People enjoyed going out to a gardening project... project making menus for a local café in Braille.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews