Working at 16 King Street
16 King Street, Manchester, M26 1ND
Operated by 02 Care Ltd
3 bedsResidential homes
Workplace Score
3.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.8/10
Key Finding
"Good team morale and sufficient staffing, but unstable management, poor training and lack of meaningful activities hold it back."
Safety & Risk
2/10
✕
The service was in breach of legal regulations in relation to safeguarding, safe care and treatment.
Staff Culture
6/10
✓
Staff told us the team worked well together and morale was good. Management were described as ‘very supportive'.
Staffing Levels
5/10
!
Sufficient numbers of staff were available. Staff recruitment processes were safe.
Training & Dev
2/10
✕
The service was in breach of legal regulations in relation to staff training and development. Further training and development were required to ensure staff had the knowledge and skills needed.
Management
3/10
✕
There have been several changes in management since registering in July 2024. Stable and consistent management was needed to support and develop the service further.
Programmes
2/10
✕
we saw little evidence of meaningful activities and opportunities being provided.
Points to consider
Several manager changes mean unstable leadership and weak oversight of the home.
There have been several changes in management since registering in July 2024. Stable and consistent management was needed.
Staff training has gaps for complex needs, with online courses rushed and no proof of skills in practice.
Records showed some staff had completed a high number of courses in one day. It was unclear how effective this training was... Further training and development were required.
No meaningful activities or programmes, so the role is mostly routine personal care.
we saw little evidence of meaningful activities and opportunities being provided.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews