Last updated: 10 February 2026
"Good team morale and sufficient staffing, but unstable management, poor training and lack of meaningful activities hold it back."
The service was in breach of legal regulations in relation to safeguarding, safe care and treatment.
Staff told us the team worked well together and morale was good. Management were described as ‘very supportive'.
Sufficient numbers of staff were available. Staff recruitment processes were safe.
The service was in breach of legal regulations in relation to staff training and development. Further training and development were required to ensure staff had the knowledge and skills needed.
There have been several changes in management since registering in July 2024. Stable and consistent management was needed to support and develop the service further.
we saw little evidence of meaningful activities and opportunities being provided.
Several manager changes mean unstable leadership and weak oversight of the home.
There have been several changes in management since registering in July 2024. Stable and consistent management was needed.
Staff training has gaps for complex needs, with online courses rushed and no proof of skills in practice.
Records showed some staff had completed a high number of courses in one day. It was unclear how effective this training was... Further training and development were required.
No meaningful activities or programmes, so the role is mostly routine personal care.
we saw little evidence of meaningful activities and opportunities being provided.
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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