Working at 16 Homeside Close
16 Homeside Close, Maidenhead, SL6 7RB
Operated by Optalis Limited
8 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive management and innovative activities create a warm culture, but incomplete hiring checks and basic training need improvement."
Safety & Risk
7/10
✓
Staff understood their responsibilities to safeguard people from abuse. Staff had received training in safeguarding adults. Risks to people's safety and wellbeing were managed effectively.
Staff Culture
7/10
✓
The atmosphere in the service was warm, friendly and welcoming. It was clear from our observations and discussions that there was an open and supportive culture towards people and staff.
Staffing Levels
6/10
✓
People were supported by enough staff who knew them and their support needs.
Training & Dev
6/10
✓
New staff completed an induction programme and all staff completed regular mandatory training to ensure they were able to meet people's needs.
Management
8/10
✓
Staff and people spoke highly of the registered manager. Staff told us they could speak to them at any time. One staff member told us, 'She is very supportive. She is always there if you need anything.'
Programmes
8/10
✓
The service arranged a 'Summer Ball' for people to attend. They arranged a 'movie style premier' entrance to the ball with a red carpet and photographing opportunities. People were supported to take trips away on holiday.
Points to consider
Hiring checks missed proof of good past behaviour for one staff member, though close monitoring and induction reduced the risk.
The provider had not always sought evidence of satisfactory conduct for a staff member who was previously employed in health and social care roles.
Only standard induction and mandatory training, no specialist courses or funded qualifications mentioned.
New staff completed an induction programme and all staff completed regular mandatory training to ensure they were able to meet people's needs.
Staffing levels are adequate with enough staff to cover needs, but no details on low turnover or no agency use.
People were supported by enough staff who knew them and their support needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews