Working at 148 Hornsey Lane
Islington, London, N6 5NS
Operated by Rethink Mental Illness
12 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive leadership and a positive team culture, but limited activities without a dedicated coordinator and occasional agency staff use."
Safety & Risk
7/10
✓
Staff told us they had training about protecting adults from abuse and could describe what action they would take if a concern arose.
Staff Culture
7/10
✓
A support worker told us, 'We are a small team and we work well together and recently there has been a lot of improvement.'
Staffing Levels
6/10
✓
We looked at the staff rota for the previous 3 months. The deployment of staff at the home showed that staffing levels were suitable to meet people's needs.
Training & Dev
6/10
✓
Staff training records provided details about which training courses staff had done, and when they did them. Staff attended regular training, for example, safeguarding outcome focused care and support, MCA and DoLS.
Management
7/10
✓
A support worker told us, 'The leadership now is far more supportive than there was previously, it feels like we really do work as a team.'
Programmes
5/10
!
During our inspection we observed a volunteer and a support dog visiting, which was evidently enjoyed by some people who were present.
Points to consider
No dedicated activities coordinator or regular programme, so the job is mostly routine care with just occasional pet visits.
During our inspection we observed a volunteer and a support dog visiting, which was evidently enjoyed by some people who were present.
Staffing is adequate but they use agency staff sometimes to cover absences.
Staff told us that agency staff were used to cover absences, but these were staff that knew the service and people living at the home very well.
Only standard training like safeguarding and mental capacity, no specialist courses or funded qualifications.
Staff attended regular training, for example, safeguarding outcome focused care and support, MCA and DoLS.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews