Working at 146 Lower Robin Hood Lane
Walderslade, Chatham, ME5 9LB
Operated by Choice Support
5 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel well supported and motivated with good training and safe medicines, although agency staff use and basic activities hold it back."
Safety & Risk
7/10
✓
Medicines systems were organised, checked and audited. The provider followed safe protocols for the receipt, storage, administration and disposal of medicines.
Staff Culture
7/10
✓
Staff felt well supported and were motivated to provide personalised care.
Staffing Levels
6/10
✓
There were enough staff available to support people in their home, so they were not rushed.
Training & Dev
7/10
✓
Ongoing training included supporting people with swallowing difficulties, visual impairment and an endoscopic gastrostomy (PEG).
Management
6/10
✓
Despite changes in the management team, staff felt well supported and were motivated to provide personalised care.
Programmes
6/10
✓
People took part in regular sensory activities which met their individual needs.
Points to consider
Staffing is adequate but they use agency staff when regular staff can't work.
There were arrangements with a staffing agency to deal with situations when care staff were not able to work.
Activities are regular sensory sessions but no specialist programmes or coordinator mentioned.
People took part in regular sensory activities which met their individual needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews