Working at 14 Thornhill
14 Thornhill Park, Sunderland, SR2 7LA
Operated by North East Autism Society
6 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff are well supported by managers and receive robust training with regular supervisions, but medication records had issues like out-of-date items and incomplete incident sign-offs."
Safety & Risk
4/10
!
Some homely over the counter remedies... did not have a recorded opening date, and one item was also out of date... we found a discrepancy for one person... not all records had been fully signed as completed.
Staff Culture
6/10
✓
Staff told us they felt supported and valued in their role... Staff were seen to treat people with great care and kindness.
Staffing Levels
6/10
✓
There was enough staff deployed to provide people with safe care and this was confirmed following conversations with both staff and relatives.
Training & Dev
7/10
✓
The provider had a robust training plan in place which was up-to-date for all staff. Areas of training included... introduction to autism... Staff received regular supervisions and yearly appraisals.
Management
7/10
✓
Staff confirmed they were well supported by the registered manager and deputy manager. One person we spoke with told us, 'Both managers are really easy to talk to...'
Programmes
6/10
✓
Each person had a wide range of activities they engaged in including... trampolining, attendance at a local climbing wall... Emsworth College and Warlands Farm.
Points to consider
Medication records had issues like out-of-date items and stock not matching up, even though fixed quickly.
Some homely over the counter remedies which had been purchased and opened, did not have a recorded opening date, and one item was also out of date... we found a discrepancy for one person.
Incident records after accidents were not always fully signed off as complete.
A review of these forms... not all records had been fully signed as completed.
Staffing is just adequate with enough people to keep things safe, but no details on low agency use or long-serving staff.
There was enough staff deployed to provide people with safe care... The registered manager told us that the staffing numbers were calculated by assessing people's individual needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews