Working at 14-17 Palmwood Court
16 Palmwood Court, The Woodlands, Nottingham, NG6 9BZ
Operated by Nottingham Community Housing Association Limited
12 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive manager and strong team culture, but recent staffing vacancy and basic training hold it back."
Safety & Risk
7/10
✓
Detailed risk assessments were in place and reviewed regularly. Accidents and incidents were monitored to identify any lessons learned and make improvements where required.
Staff Culture
7/10
✓
Staff confirmed there was a good staff team structure. One staff member said, 'I love how supportive everyone is. We work well together'. All staff felt supported.
Staffing Levels
6/10
✓
There were sufficient staff working and they were deployed appropriately throughout the day. The registered manager told us there was one staff vacancy, which they had recruited to.
Training & Dev
6/10
✓
Staff had completed a robust induction and training plan. Staff told us they had received supervision and yearly appraisals. Systems were in place to identify when staff required supervision or refresher training.
Management
7/10
✓
People and staff spoke positively about the registered manager. One person said, 'The manager is always around, they spend time with me'. Staff said, 'The registered manager works with us and is always there to support us'.
Programmes
6/10
✓
People told us they enjoyed the range of activities on offer which included opportunities to access the community. One person said, 'We go out to the pub sometimes for lunch.' Another said, 'We have a greenhouse, I grow vegetables and staff help me.'
Points to consider
Staff numbers are enough to cover shifts but one job was empty until recently filled, with no details on low staff turnover or hardly any temps.
The registered manager told us there was one staff vacancy, which they had recruited to. This was to make sure there was sufficient staff on shift at all times.
Staff get basic induction, supervisions, and yearly reviews, but nothing extra like specialist courses or paid qualifications.
Staff had completed a robust induction and training plan. Staff told us they had received supervision and yearly appraisals.
Some outings to the pub, gardening in a greenhouse, and exercise classes make the days varied, but no activities lead or special schemes.
People told us they enjoyed the range of activities on offer which included opportunities to access the community. One person said, 'We go out to the pub sometimes for lunch.' Another person said, 'We have a greenhouse, I grow vegetables and staff help me.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews