Working at 13a Repton Drive
Sarnett House, Romford, RM2 5LP
Operated by Avenues London
6 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Supportive management, positive culture, and safe practices stand out, although activities lack a dedicated coordinator and agency staff sometimes cover shifts."
Safety & Risk
8/10
✓
Medicines were managed safely by trained staff. Staff received regular competency checks... Risks to the health and safety of people using the service were assessed and reviewed... safeguarding adults policies and procedures in place.
Staff Culture
8/10
✓
Staff told us that there was good team work and good communication. A staff member said, 'This place has a calm atmosphere. We all work together and support each other.' The service had a positive ethos and an open culture.
Staffing Levels
7/10
✓
There was a stable staff team and any absences were covered by them or through regular agency staff. These were staff who had been providing support to people for a long time.
Training & Dev
7/10
✓
Mandatory training was completed... a number of staff had completed training in autism and epilepsy... all staff either had a care qualification or were undergoing the care certificate. Records showed that supervision sessions were being carried out at regular intervals.
Management
7/10
✓
Staff told us they were well supported by the management team. A staff member said, 'Yes the manager is very approachable and supportive.'
Programmes
6/10
✓
People were encouraged and supported to participate in a wide range of activities... arts and crafts, going shopping, swimming, cinema as well as day trips and meals out. Festivals from different religions were celebrated.
Points to consider
No dedicated activities coordinator or specialist programmes like pet therapy, so the role mixes routine care with basic crafts, outings, and festivals.
We saw photographs of some of the activities they had undertaken which included arts and crafts, going shopping, swimming, cinema as well as day trips and meals out.
Stable team but regular agency staff cover absences, which means some shifts have non-permanent workers even if they are familiar.
any absences were covered by them or through regular agency staff. These were staff who had been providing support to people for a long time
Training covers mandatory topics and some specialist areas like autism, but not every single staff member was fully up to date.
most staff had either completed mandatory training or had it arranged.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews