Last updated: 9 February 2026
"Supportive management, consistent staffing without agency workers, and strong safety practices, although activities lack a dedicated coordinator and specialist programmes."
We were assured the service were following safe infection prevention and control procedures to keep people safe; per 2018: medicines management is good per external pharmacist.
Per 2018 comprehensive inspection: Staff told us they felt well supported by the management team, were involved in making decisions and 'I feel supported. Everything works well and I'm happy about the working environment'.
The registered manager confirmed agency staff did not work in the service, providing people with consistent support from staff.
Per 2018 comprehensive inspection: Staff attended training including safeguarding, Mental Capacity Act 2005, infection control, epilepsy awareness, autism, and regular supervisions and annual appraisals.
Staff were well supported and praised the registered manager for being knowledgeable about Covid-19 and staff confirmed they were available to talk with about any issues or queries.
Per 2018 comprehensive inspection: People had a weekly activities programme including going out to pubs, arts and crafts club, coffee mornings, and trips to restaurants.
No dedicated activities coordinator or specialist programmes, so the role involves mostly routine care with some basic outings and crafts.
Per 2018 comprehensive inspection: People had a weekly activities programme... going out to pubs, going to arts and crafts club and going out for coffee mornings.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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