Working at 13 Greenway Park

Robust safeguarding with no concerns, risks assessed with protocols, medicines administered safely by trained staff but 10 recording errors in 12 months caught by audits.

Staff morale high, enthusiastic and happy, proud to work there, described working together as a team and felt well supported.

Staff turnover was very low; sufficient staff on duty at all times with cover by permanent staff overtime or from provider's other services.

Staff supported to undertake nationally recognised qualifications and specialist training such as violence and aggression, physical intervention; regular supervisions and appraisals.

Provider visited the service daily and was very 'hands on' and involved with people's care and support; staff held management in high regard and described as 'father figures' and excellent role models.

Personalised activities with strong community links including speedboat rides, Silverstone visits, horse riding, canoeing, forest walks; resulted in measurable outcomes like weight loss, reduced challenging behaviours and increased independence.