Last updated: 9 February 2026
"Hands-on leadership, high staff morale and innovative activities, although shifts sometimes covered by staff from other homes."
Robust safeguarding with no concerns, risks assessed with protocols, medicines administered safely by trained staff but 10 recording errors in 12 months caught by audits.
Staff morale high, enthusiastic and happy, proud to work there, described working together as a team and felt well supported.
Staff turnover was very low; sufficient staff on duty at all times with cover by permanent staff overtime or from provider's other services.
Staff supported to undertake nationally recognised qualifications and specialist training such as violence and aggression, physical intervention; regular supervisions and appraisals.
Provider visited the service daily and was very 'hands on' and involved with people's care and support; staff held management in high regard and described as 'father figures' and excellent role models.
Personalised activities with strong community links including speedboat rides, Silverstone visits, horse riding, canoeing, forest walks; resulted in measurable outcomes like weight loss, reduced challenging behaviours and increased independence.
Shifts for leave or sickness sometimes covered by staff from other homes instead of just the regular team.
Annual leave and sickness was covered by permanent staff as overtime. Staff from the providers other services also helped to cover shifts.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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